We designed the ONroute Service Centres to be visually inspiring and welcoming to Ontario travellers. To serve you with best practices in sustainability and genuine hospitality for the next 50 years, we built each ONroute Service Centre using environmentally responsible materials and sustainable design features.


The inspiration for Ontario’s ONroute Service Centres is rooted in the imagery of rock outcroppings in the natural landscape. Working in harmony with each other, the striking architectural buildings function as identifiable symbols for the service centre experience throughout the province. The designs for all of the centres—regardless of location— incorporate three distinct elements – a glass atrium with sloped glass walls covered by a sloped metal roof; traditional indigenous stone walls; and wood trellises and canopies.



ONroute participates in the BOMA BESt program. BOMA BESt, the Building Owners and Managers Association Building Environmental Standards, is a program that provides owners and managers with a consistent framework for assessing the environmental performance and management of existing buildings. One of the BOMA BESt Program’s central objectives is to facilitate the continuous improvement of building operation and maintenance by critically assessing six key areas of environmental performance and management:

  • Energy
  • Water
  • Waste & Site
  • Emissions & Effluents
  • Indoor Environment
  • Environmental Management System

ONroute developed a number of policies to ensure environmental performance is optimized.

  • Building Construction Material Policy
  • Construction Waste Diversion Policy
  • Water Conservation Policy
Energy Use & Eco Features
Leadership in Energy and Environmental Design (LEED) was developed by the U.S. Green Building Council in 1998. The certification provides building owners and operators a concise framework for identifying and implementing practical and measurable green building design, construction, operations, and maintenance solutions. Meeting and exceeding the criteria makes the building enjoyable for its guests and decreases impact on the environment and surrounding areas.

Environmentally responsible and sustainable design features incorporated throughout the network of centres include:

  • Building of all centres on remediated brownfield sites;
  • Erosion and sediment control through water efficient landscaping and stormwater management provisions;
  • Reduced water consumption measures;
  • Nearly all construction waste diverted from landfills;
  • Use of low emissions construction materials;
  • Utilization of natural daylight and energy efficient lighting;
  • Energy efficient kitchen equipment that optimizes usage and performance;
  • A Green cleaning program—considers the health of building occupants, caretaking staff and the environment; and, Carbon monoxide (CO2) monitoring.
Energy Use & Eco Features



Energy measures
Highly efficient compact fluorescents and LED exit signs reduce the ONroute Service Centre’s lighting consumption by up to 30%. Our high efficiency furnaces and heat recovery units help us reduce the amount of propane we consume by up to 50%.

CFC and HCFC free
ONroute Service Centres are CFC and HCFC free. That means our mechanical equipment contains no harmful chloroflourocarbons or hydro-chlorofluorocarbons that cause ozone depletion.

Green power
To help offset emissions, ONroute Service Centres have purchased Renewable Energy Certificates from companies that produce green energy from solar, wind and small hydro-electric projects. We’re supporting the continued development of renewable energy sources.

The Importance of Water
Canada has 7% of the world’s drinkable water and only 0.5% of the world’s population. We are the second largest consumer of water in the world. Although we are very lucky to have access to such an important resource, we should be more cautious about how much water we use.

Using Less
By installing efficient and innovative washroom fixtures, the ONroute Service Centres use approximately 45% less water. Our toilets use 23% less water than the standard 6 litres per flush toilets you may have at home. Our washroom faucets use 80% less water – 1.9 litres per minute compared to the standard 9.5 litres per minute. And our new no flush urinals use no water at all. This reduces our estimated water consumption by about 15 million litres per year.

Typical plantings require lots of water and fertilizers to grow. By selecting native and hardy plant species we reduce or eliminate the need for additional irrigation and chemicals. At ONroute Service Centres, we’ve used drought resistant plants like Eco-Lawn, Creeping Juniper, and Black Eyed Susan, and our soil mixture contains water-retaining peat moss topped with a layer of shredded bark that helps prevent overheating. You can try these techniques at home.

Siting the Centres
The ONroute Service Centres are the same physical footprint as the previous service centres at each of our locations. That means no undisturbed land was used in the construction of the new Centres.

A Lighter Top
Dark roofing colours increase the temperature of the surrounding air as well as the building itself. The roof of this ONroute Service Centre uses a light coloured material to reduce this effect and the amount of energy we use to cool in the summer.

Clean Ground
One of the major hurdles for the service centre renovations was the remediation of contaminated soil. Contaminated soil at this site was excavated, removed and disposed. All the soil at ONroute Service Centres currently satisfies the Ministry of Environment’s standards.

Fresh Air
Go ahead and take a deep breath. There is no smoking allowed in the ONroute Service Centre or within 7 metres of the building entrances. We’re constantly monitoring the amount of Carbon Dioxide (CO2) in the building. If levels get too high, more fresh air is introduced. And all adhesives, sealants, paints, and coatings we’ve used in the ONroute Service Centres are low-to-no VOCs. VOCs are Volatile Organic Compounds that can irritate or harm you.

Light & Views
This building has been designed to maximize daylight and views to the outdoors. It seems simple enough, but this design strategy has a big impact on the amount of energy we use for lighting and comfort levels for our visitors. The dotted pattern you see on the glass is called a frit. The frit pattern helps reduce heat build up and unwelcome glare inside the building.

Responsible Recycling
At least 15% of the materials used to construct this ONroute Service Centre contain recycled content. The structural steel is up to 95% recycled and the concrete contains up to 50% recycled content. Construction accounts for approximately 40% of the world’s resource use and the extraction and manufacturing of building materials significantly affects our environment. Using recycled content in new buildings helps mitigate this impact.

Local Harvest
Whenever possible, construction materials such as steel and drywall were sourced from suppliers within 800 kilometres of the ONroute Service Centre. This resulted in at least 20% of building materials coming from local sources, travelling a shorter distance to get here. In addition, over 50% of the wood used in this building comes from responsibly managed forests and verified recycled sources.